Privacy and Cookie Policy - Charles Worthington

Privacy And Cookie Policy

Privacy Policy

This website is owned and run by PZ Cussons Beauty LLP. PZ Cussons Beauty LLP respects the privacy of every individual who visits our website. We are registered under the UK Data Protection Act 1998. This statement describes the information that we may ask you for, and the ways in which we may use that information. It also tells you how you can check that information about you which we keep is accurate and how you can instruct us to erase this information from our files.

Information About You

When you visit certain areas of our website, we will ask you for information about yourself. We will want to know your name and e-mail address. We may also ask for your postal address and telephone. We will not collect any information about you without your consent. In cases where we ask you for information about yourself in connection with certain promotions (for example, if we are offering opportunities to win prizes or free product samples), if you do not provide such information you may be unable to participate in those promotions.

Our Use Of This Information

We may occasionally use the information you give us for marketing purposes (for example to develop or promote complementary products and services) and we may share information you give us with other carefully selected companies, unless specifically stated otherwise. We are continually developing products and services based on information and feedback we receive from visitors to our website and users of our services and we may share these with you. Other than as required by law, or as set out in this privacy statement, we will not disclose information about you to any third party without your permission.


PZ Cussons Beauty LLP will take reasonable precautions to prevent the loss, misuse or alteration of information you give us. Agents or contractors of PZ Cussons Beauty LLP who have access to information which you give us in the course of providing services to PZ Cussons Beauty LLP are required to keep that information confidential and are not permitted to use it for any purpose other than to carry out the services which they are performing for PZ Cussons Beauty LLP. If you have given us information about yourself and would like copies of that information, or if you would like us to correct any factual inaccuracies in that information, or if you would like that information deleted from our records, then please write to: PZ Cussons Beauty LLP; 14 Upper St. Martin’s Lane Covent Garden London WC2H 9FB, marking it ‘Charles Worthington website’. (UK only) . We will use reasonable efforts to supply, correct or delete information about you on our files.

Cookie Policy

What are cookies?

Cookies are small text files which are stored on your browser or your computer’s hard drive when you visit our website. The file is added to your browser or hard drive and the cookie allows the server to recognise you when you order a product or when you revisit.

Please note that cookies can’t harm your computer. Cookies cannot be used by themselves to identify you.

You can find more information about the cookies used on our web site and the reasons why in the Our use of cookies section below. We don’t store personally identifiable information, but we do use encrypted information gathered from them to help improve your experience of the site.

Our Use Of Cookies

To make full use of the features of our website, you will need to accept cookies: accepting these cookies is the only way we can provide you with a fully functional tailored service.

The cookies we use on this website are:

Cookie name Cookie purpose and benefit Lifespan
Google Analytics Analytics are used by almost every website to track visitors to a website in order to understand how the website is being used and to identify points that require improved user experience. We use a third party tool created by Google to do this. 24 months
Has Javascript This cookie tests to see whether javascript is enabled on the user’s browser, if so it sets a cookie which allows the user to have more features and functionality. Browsing session
Login Session This cookie remembers a user when they have logged in to access their VIP area. 1 month
Facebook Connect This provides the functionality for Facebook Connect. Facebook Connect allows users to “connect” their Facebook identity, friends and privacy to any site. 1 hr

Please note that we do not use tracking cookies which are the cookies which track your behaviour across the web.

Third party use of cookies

You may notice some cookies on our website that aren’t related to Charles Worthington. If you go on to a web page that takes you to a third party’s site you may be sent cookies from these websites. An example of a third-party cookies we use is in relation to Boots; this link through to Boots enables users to purchase Charles Worthington products. We do not control the dissemination of these cookies and you should check the relevant third party websites for more information about the use of these third party cookies. Another example is our use of Facebook.

Managing cookies

Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you enter our site. You can block cookies by following the instructions on your browser (usually located within the ‘Help’, ‘Tools’ or ‘Edit’ facility). To find out how to do this on the browser of your mobile phone you will need to refer to your relevant handset manual.

However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Menopause image

Welcome to our world

This field is for validation purposes and should be left unchanged.